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Viagogo Netherlands

Viagogo Netherlands

www.viagogo.nl
What is your customer experience with Viagogo Netherlands?

Viagogo Netherlands Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Viagogo Netherlands has 1.7 star rating based on 16 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Customer service, Euro, Goede plaatsen.
    Cons: Do not verify the tickets, Geen, Kan niet op mail gereageerd worden.

  • Recent recommendations regarding this business are as follows: "T zijn oplichters", "Be very carefull with Viagogo , they do not help at all when you face an issue", "54746**** order number", "Don’t use this platf", "Verkoop of koop niks hierop.".

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Media from reviews

Viagogo Netherlands - Kaartjes niet ontvangen
Viagogo Netherlands - Problemen met verkoop
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Yitzchak Cyz
map-marker Amsterdam, North Holland

Mistake when buying

I bought a ticket and by mistake I pressed sell I don't know Dutch well I don't want to sell this ticket it was a mistake please help

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Nely Acs

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Verified Reviewer

Kaartjes niet ontvangen

Viagogo Netherlands - Kaartjes niet ontvangen
Updated by user Feb 17, 2025

Ze liegen heel veel. Maken beloftes.

2 maanden geleden kaartjes gekocht voor de verjaardag van mijn zoon voor een voetbalwedstrijd van gisteren. Ik heb oppas moeten regelen en betalen en kreeg op t laatste moment half uur voor de wedstrijd te horen dat de kaartjes er niet waren. Oppas betaald voor niets en ze hebben beloofd om mijn geld binnen 72 uur over te maken. Ik geloof niets meer van hun.

Doen ze dat niet dan doe ik aangifte. Velen mensen hebben hetzelfde meegemaakt en geen geld terug gehad. T koste 193 euro!

Plus oppaskosten! Als ik mijn geld niet terug krijg zorg ik er voor met de andere gedupeerden dat Viagogo stopt en wordt veroordeeld

Original review Feb 16, 2025

Ik wacht al 2 maanden op mijn kaaarten. Ze beloven mij al 2 maanden dat ik ze krijg.

Bijna 200 euro betaald voor Ajax Heracles voor vandaag en nog niks ontvangen!

Viagogo beloofd en doet niks en geld kwijt! Was voor de verjaardag van mijn zoon!!

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Loss:
$193
Pros:
  • Weet ik niet
Cons:
  • Weet ik niet

Preferred solution: Full refund

User's recommendation: T zijn oplichters

Esra E Nwl

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Verified Reviewer
| map-marker Istanbul, Istanbul

Complain

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I have ordered a ticket for Ajax- Galatasaray football game - order no: 55318****

I have never received the ticket; I tried contacting Viagogo and Ajax App multiple times. Ajax refused to help and canceled the order.

I sent the screenshots to Viagogo, but they insisted that the ticket be available in the Ajax App at the end.

I paid 230 Euros to Viagogo, but I could never get the tickets, and I missed the game.

I am very disappointed and looking for an immediate refund from Viagogo.. Thanks,

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User's recommendation: Be very carefull with Viagogo , they do not help at all when you face an issue

Anonymous
map-marker Wassenaar, South Holland

Tickets not accepted

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Our tickets QR code didnt work at Teddy swims. After calling and being on the phone for long time to sort it out with customer care they send us new QR codes which were then accepted .

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Kalab Lzm

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Verified Reviewer
| map-marker Amsterdam, North Holland

Expensive tickets

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Ongelooflijk slecht dit oplichters er is gewoon geen contact te krijgen. Heb t als cadeau gegeven en sta dus gewoon voor lul nu

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Rani A Sqz

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Amsterdam, North Holland

Scammed

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Contains 1 confidential file for company representatives

I bought tickets for Afterlife at Ziggo Dome that was on the 16th of October. Eventually, at the entrance, I was told that the ticket was invalid. This made me miss the event and lose 125 euros!

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Loss:
$120

Preferred solution: Full refund

Rodinel V

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Verified Reviewer
| map-marker Amsterdam, North Holland

Not found tickets 54746**** and appliction viagogo

Hello, I can't find the two tickets which I purchased for the Rotterdam tennis match on February 9, 2025. I called and spoke to a lady, but I still haven't seen the tickets. I hope I receive these two tickets on time.

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eveline g Tho

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Verified Reviewer

Top service

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Viagogo Parijs heeft de oplossing gedaan voor een goede afschuining probleem via Viagogo vrij aan ankers.

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Pros:
  • Goede plaatsen
Cons:
  • Geen
Chriss Ayn
map-marker Amsterdam, North Holland

Received wrong tickets

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Paid an awful lot of money for first row tickets and received third rang tickets the day before the concert. No contact with customer service, nothing!

Paid 20!!

times the original price to end up way in the back! This is theft

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User's recommendation: Don’t use this platf

Rodinel V

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Verified Reviewer
| map-marker Amsterdam, North Holland

Not found tickets

Hellou I by 2 tickets to see the final of rotterdam ahy and 9 February and I don't see the tickets and viagogo aplication why I pay I receive email from viagogo

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User's recommendation: 54746**** order number

Rodinel V

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Amsterdam, North Holland

Not found tickets

Hellou I by 2 ticktes to see the final and rotterdam 9 February and I don't see and youre aplication why.

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Edith W Ysp

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unfinished Payment 53647****

Contains 1 confidential file for company representatives

Good evening,

I have sold my tickets for the Bruce Springsteen concert with number 53647****. The payment should be on the 21st of June, but I haven't received any payment. When will I receive the payment for this?

Greetings, E Walschot

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Loss:
$140

Preferred solution: Full refund

Anonymous
map-marker Wildervank, Groningen

Problemen met verkoop

Viagogo Netherlands - Problemen met verkoop

*** u dit aan klarna doorgeven dat de verkoop niet is gelukt..zij willen dat ik nu wel betaal omdat jullie de factuur zouden hebben verzonden. Maar ik heb geen kaarten ontvangen.

Zie mail.kunt u mijn bestelling ook bij klarna doorgeven dat de betaling niet lukte..

Bel mij evt graag in het Nederlands. Ik kan niet met u in contact komen in het Nederlands 061465****

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Ashley G Ure

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Ik heb mijn geld niet ontvangen na verkoop

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Contains 2 confidential files for company representatives

Ik heb mijn tickets verkocht en gestuurd maar geen geld ontvangen. Inplaats van mijn geld betalen hebben ze mijn verkoop geannuleerd en 130 euro van mijn afgeschreven.

Dus nu ben ik 390 in de min van hun. En ik krijg onaardige engelsen aan de telefoon die steeds hetzelfde herhalen.

View full review
Loss:
$380

Preferred solution: Full refund

User's recommendation: Verkoop of koop niks hierop.

Anonymous
map-marker Oostzaan, North Holland

Why the ticket on 1 or 2 days before

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I have paid a few months ago for my tickets and i get my ticket 1 or 2 days before why is that and why can't i get my tickets right now if i have paid then i have right to my tickets change that system

Greetings marlies wanningen houtman

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Resolved
Diana v Mex

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Verified Reviewer

Resolved: Vraag

Updated by user May 10, 2024

Company fixed the issue and I have been provided with apology. Het probleem is niet opgelost maar ze leggen het probleem bij mij neer

Original review Apr 08, 2024

Ik heb geen contact kunnen krijgen.

Ze zijn niet bereikbaar!!!

Het schijnt dat het nummer niet meer in gebruik is.

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Preferred solution: Answer on my question

User's recommendation: Niet bereikbaar

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